Time-sensitive
Immediate danger or emergency
Police · Fire · Medical
A person is in danger, a crime is happening now, or urgent medical help is needed.
Dallas, TX
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Time-sensitive
Non-emergency police report
Dallas Police Department
The incident is not happening now and no one is in immediate danger.
Time-sensitive
Mental health or emotional crisis
988 Suicide & Crisis Lifeline
Free, confidential support for you or someone you are worried about.
Time-sensitive
Possible poisoning or exposure
Texas Poison Center Network
Expert guidance for medicines, chemicals, bites, fumes, or unknown substances.
Time-sensitive
Child, elder, or disabled adult abuse
Texas Abuse Hotline
Report suspected abuse, neglect, or exploitation. Call 911 for immediate danger.
Time-sensitive
Food, shelter, bills, or local help
2-1-1 Texas
Find nearby help with food, housing, utilities, child care, health, and more.
Time-sensitive
Water or sewer emergency
Dallas Water Utilities
Report a broken main, major street leak, sewer overflow, or no water.
Time-sensitive
Power outage or downed line
Oncor
Report an electricity outage, damaged equipment, or a downed power line.
Loose, stray, or neglected animal
Dallas Animal Services
Report a roaming animal, welfare concern, bite, or dead animal.
Trash, recycling, or bulk pickup
Dallas Sanitation Services
Report a missed collection, damaged cart, illegal dumping, or pickup issue.
Pothole, street, or traffic issue
Dallas 311
Report potholes, damaged signs, sidewalks, alleys, or traffic signals.
Streetlight is out
Dallas 311
Report a dark, damaged, blinking, or continuously lit streetlight.
Property or neighborhood violation
Dallas Code Compliance
Report high weeds, unsafe buildings, litter, graffiti, or zoning concerns.
Time-sensitive
Fallen tree or blocked public space
Dallas 311
Report a tree or limb blocking a street, alley, sidewalk, or public right-of-way.
Rent, utility, or housing assistance
Dallas County Human Services
Ask about qualifying help with rent, energy bills, weatherization, and housing.
Eviction notice or landlord lockout
Dallas Eviction Advocacy Center
Free legal help for Dallas County tenants facing eviction or an illegal lockout.
Free civil legal help
Legal Aid of NorthWest Texas
Apply for help with family, housing, benefits, consumer, and other civil legal problems.
County health and human services
Dallas County Health & Human Services
Find public health, immunization, benefits, housing, and older-adult services.
Voting or election question
Dallas County Elections
Check registration, find a polling place, view a sample ballot, or get election help.
Still not sure?A trained 2-1-1 specialist can help find the right local resource.
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